Last Updated: October 2026 | Effective Date: Immediately upon visit or consultation request
Strict No-Third-Party Sharing Guarantee
Mobile Information & SMS Consent: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
1. Introduction
Angela Thompson Insurance Agency ("we", "us", "our") is an independent insurance brokerage operating across licensed jurisdictions. We are committed to protecting the privacy, accuracy, and security of your personal information. This Privacy Policy details our practices concerning data collection, use, disclosure, and protection when you visit our website (angelathompsonagency.com), submit consultation requests, or interact with our communication channels.
2. Information We Collect
When you voluntarily request a complementary insurance quote, policy audit, or consultation appointment, we may collect:
Contact Identifiers: Full name, telephone number (mobile and landline), and email address.
Coverage Assessment Criteria: Age range, state of residence, coverage type requested (Life Insurance, Mortgage Protection, Final Expense, Annuities, Medicare, etc.), desired coverage amount, and smoking status or basic health criteria needed to match you with appropriate underwriting guidelines.
Log & Technical Data: IP address, device type, browser metadata, and session timestamps used solely to maintain site functionality, prevent fraudulent submissions, and demonstrate verifiable consent records.
3. How We Use Your Information
We use your information exclusively for legitimate insurance brokerage functions:
Comparing rates across 30+ top-rated insurance carriers (such as Mutual of Omaha, Transamerica, Foresters, Athene, Americo, National Life Group, and others) to present you with suitable coverage options.
Confirming and managing your scheduled consultation appointments.
Delivering requested policy comparison documents, rate estimates, and answering questions.
Sending transactional SMS reminders, appointment confirmations, and broker follow-ups (subject to your explicit consent).
4. Mobile Terms & SMS Messaging (A2P 10DLC Compliance)
By providing your phone number on any contact or scheduling form on this website and checking the SMS consent box, you explicitly agree to receive conversational and transactional text messages (SMS/MMS) from Angela Thompson Insurance Agency regarding appointment confirmations, consultation reminders, and policy inquiry updates.
Message Frequency: Message frequency varies depending on your appointment status and inquiry. Typically 2-4 messages per consultation or inquiry.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP to any message you receive. After sending STOP, you will receive one confirmation message, and no further SMS messages will be sent to your number unless you opt back in.
Help & Support: For assistance, reply HELP to any message or contact Angela Thompson directly at support@angelathompsonagency.com or call our office.
Carriers Disclaimer: Wireless carriers (including AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.
5. Disclosure & Sharing Restrictions
We do not sell, rent, license, trade, or otherwise transfer your personally identifiable information or mobile phone data to outside parties for lead generation, affiliate marketing, or commercial sales lists. Information is shared only with:
Insurance Carriers: When you choose to formally apply for coverage, required application data is securely submitted directly to the licensed underwriter you have selected.
Authorized Service Providers: Trusted technical infrastructure partners (secure appointment scheduling systems, email/telephony service providers) operating under strict non-disclosure and security covenants solely to execute services on our behalf.
Legal & Regulatory Mandates: Where required by state insurance department regulations, subpoena, or lawful court process.
6. Data Security & Storage
We enforce administrative, technical, and physical safeguards designed to protect personal details against accidental loss, unauthorized access, alteration, or disclosure. All web form submissions utilize SSL/TLS 256-bit encryption in transit.
7. Your Rights and Choices
You have the right to request access to the personal data we hold about you, request corrections or updates, or ask us to delete your contact records from our active brokerage CRM by contacting us in writing.
8. Contact Angela Thompson Agency
If you have any questions, concerns, or requests regarding this Privacy Policy or our communication practices, please reach out directly: